ATOL

"Here is information about financial protection for China Holidays."

Below is the information for the ATOL, but if you have any questions or queries regarding the financial protection of our holidays, then please do not hesitate to call us on 020 7487 2999. or email us on info@chinaholidays.com and we will answer all your questions.

 

Your Financial Protection

When you buy an ATOL protected flight or flight inclusive holiday from us you
will receive an ATOL Certificate. This lists what is financially protected, where
you can get information on what this means for you and who to contact if things
go wrong.
 
We, at China Holidays, will provide you with the services listed on the ATOL Certificate
(or a suitable alternative). In some cases, where neither we nor the supplier are able 
to do so for reasons of insolvency, an alternative ATOL holder may provide you with 
the services you have bought or a suitable alternative (at no extra cost to you). 
You agree to accept that in those circumstances the alternative ATOL holder will 
perform those obligations and you agree to pay any money outstanding to be paid by 
you under your contract to that alternative ATOL holder. However, you also agree that 
in some cases it will not be possible to appoint an alternative ATOL holder, in which 
case you will be entitled to make a claim under the ATOL scheme (or your credit card 
issuer where applicable).
 
If we, or the suppliers identified on your ATOL certificate, are unable to provide
the services listed (or a suitable alternative, through an alternative ATOL holder or
otherwise) for reasons of insolvency, the Trustees of the Air Travel Trust may
make a payment to (or confer a benefit on) you under the ATOL scheme. You
agree that in return for such a payment or benefit you assign absolutely to those
Trustees any claims which you have or may have arising out of or relating to the
non-provision of the services, including any claim against us, the travel agent (or
your credit card issuer where applicable). You also agree that any such claims may
be re-assigned to another body, if that other body has paid sums you have claimed
under the ATOL scheme.
 
 

ATOL Protection

                                                                               

All the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. When you pay you will be supplied with an ATOL Certificate. Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it.

Please see our booking conditions for further information or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate

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